Customer Care

Contact Us By Email
For general inquiries: info@simplysilkscarves.com
For customer service: customerservice@simplysilkscarves.com
For returns: returns@simplysilkscarves.com

Shipping
Standard shipping is by USPS Priority Mail service.  Your order will reach you in 2-7 business days from the day your order is processed.  We process order within 2 business days of receipt.

  • USPS Priority Mail  $6
  • USPS Express Overnight  $25
  • Free shipping on orders over $150

Returns and Exchanges
If you are not completely satisfied with your purchase, please contact us at returns@simplysilkscarves.com and we will arrange a refund or exchange your purchase.  You may return any product within 15 days of purchase.  It must be in its new condition and original packing.   We will refund you the price of the item within 2-3 business days of receiving it.  Sorry, shipping charges are not refundable.  If you have any questions about our return policy, please contact us, your satisfaction is important to us.

Wholesale Inquiries
Please contact us for wholesale information at info@simplysilkscarves.com